Frequently Asked Questions
Does Captured Memories Studio accept walk-ins?
Yes! We are open Monday - Saturday from 10 am - 7pm. Sunday appointments are special requested only! ( Fee will apply to all Sunday appointments, no exceptions!)
Can I bring extra guest that are not participating in my session?
Due to limited space, you are allowed to bring (1)one person to assist you, who will not participate in your session.
Can I book my session without a deposit?
Unfortunately, all deposits MUST be paid in full to secure your session.
What if I need to cancel my session?
Please give the photographer a 48 hour cancellation notice, so that a future session can be rescheduled. All cancellations the day of your session will NOT be able to reschedule at the photographer’s discretion. Please keep in mind that no refunds are given and all sales are final!
How do I pay for my session or event?
We accept all major credit & debit payments through Stripe. We offer buy now pay later.
Are unedited photos released from my photo session?
Yes, for all Freelance, Corporate Events and Senior (Grad) Packages ONLY! Unfortunately, we do not release any unedited photos for any other sessions. Any and all Remaining photos that are not included in your package are not available for purchase after the date of your session.
***All Events must be paid in full at the time of booking, no exceptions!***
***PLEASE NOTE THAT ALL CHILDREN WHO CANNOT SIT BY THEMSELVES MUST BE ACCOMPANIED BY AN ADULT***
If you have any questions or concerns that is not listed above please contact us and you will receive a response within 48 hours.